Warranty and Return Information for NX Nexus Drywall Tools
Thank you for choosing NX Nexus Drywall Tools for your drywall tool needs. We are committed to providing high-quality products that meet your expectations. To ensure your satisfaction, please review the following warranty and return information:
1. Warranty Coverage:
NX Nexus Drywall Tools offers a limited 12-month warranty on all our products against defects in materials and workmanship from the date of purchase.
During the warranty period, NX Nexus Drywall Tools will repair or replace, at our discretion, any product that is found to be defective due to manufacturing defects. This warranty does not cover damage caused by misuse, improper maintenance, or normal wear and tear.
To initiate a warranty claim, please contact our customer service department on our contact page. Proof of purchase will be required to process your claim.
2. Return Policy:
If for any reason you are not completely satisfied with your NX Nexus Drywall Tools purchase, you may return it within 30 days of the original purchase date for a refund or exchange. The following conditions apply:
- The product must be in its original packaging and in like-new condition.
- Proof of purchase is required for all returns.
- Returns must be shipped prepaid and insured for the full purchase price.
- Returns are subject to a restocking fee of 50%.
- Customized or special-order items will not be eligible for return unless they are found to be defective.
To initiate a return, please contact our customer service department for a Return Merchandise Authorization (RMA) number. Returns received without an RMA number may be refused or subject to additional processing fees.
3. Shipping Damage:
If your order arrives damaged during shipping, please contact us immediately to report the damage. We will work with the shipping carrier to file a claim and arrange for a replacement or refund as quickly as possible.
4. Contact Information:
For warranty claims, returns, or any other inquiries, please contact our customer service department:
Please Note:
- The warranty and return policy is subject to change without notice.
- NX Nexus Drywall Tools reserves the right to refuse any warranty claim or return that does not meet the specified criteria outlined above.
Thank you for choosing NX Nexus Drywall Tools. We appreciate your business and strive to exceed your expectations with every purchase.
UK BRAND REDESIGNED FOR UK TAPERS